Given travel route is part of our Madhya Pradesh taxi service. We are on mission to make traveling easy and for this we are ensuring a reliable taxi hire service which connects all the important tourism attractions of Central India.
Here we have tried to provide you answers to some of the common questions on travel distance and travel time. As per these details, we can understand the travel duration and accordingly adjust our tour plan.
| Questions | Answers |
| What is travel distance from Raipur to Salban Homestay | 0 km |
| How much time will it take in normal conditions, by using a private taxi ? | 4:00 hrs |
| Which is the preferred travel route ? | |
| Do you provide assistance on arrival and departure service ? | |
| Do you offer any one-way taxi or shared taxi option, on this route ? | Sorry, we don’t have one-way or shared taxi option. |
Here we have shared some important details on the travel route which connects dest1 to dest2. As we or our dear ones are going to undertake a journey on this route, we must have some basic idea about this route so that accordingly we will do our preparations and remain prepared for route challenges. We hope the below given information will be very helpful for you in tour planning.
| Questions | Answers |
| How is this travel route ? | |
| Is there any journey break for tea/coffee & washroom (rest-room) facility in this route ? | Some average options are available in this route. Our driver will suggest you best possible options. In case of any emergency, just inform the driver. |
| Is it safe to travel on this route, after sunset ? | Yes it is absolutely safe. While passing through forested area, don't get down from the vehicle and move slowly. |
| Traffic condition on this route ? | Moderate traffic is expected. |
| What to see and experience during this taxi transfer in this route ? | Enjoy the scenic beauty of varying landscapes. Here we will pass through some plateau areas, roadside villages, small townships, forested land, agricultural fields etc. Experience different ways of living & enjoying this gifted life. |
| How is the landscape on this route ? | Some hilly terrains with forests, scattered small villages, agricultural lands, rocky landscapes indicating geological disturbance history of this region. |
| Any travel restrictions or advisory for this travel route ? | No restriction but advisory for drivers. At reserve forest areas, avoid getting down from vehicles, avoid blowing horns, drive slowly in forested routes, drive carefully in hilly terrains. |
| Is there any other travel route option available for this ground transfer ? |
In this section, we have specified the tourist vehicle options that we can arrange on the travel route of abc to xyz in Central India. Availability of taxi vehicle options varies from route to route like in tiger reserve destinations, large group traveling is rare thus large tourist bus service is rarely available. At hill stations, roads are narrow with sharp turns thus here small to medium cabs are frequently used as they can move easily and can be used in local sightseeing visits also whereas large buses are not useful in local visits. Just check the below given vehicles options list and check which of the vehicle type is matching to your requirement. In the Madhya Pradesh region, the taxi vehicle options list is not so long thus decision making is easy. Certain tested vehicles models are running successfully and trusted by guests. Just go through the seating capacity, luggage capacity and make a decision accordingly.
| Category | Vehicle Options | Seating Capacity | Luggage Capacity |
| Medium Car | Swift Dzire / Toyota Etios / Hundai Xcent | 3+1 seater | 03 Medium bags |
| Large Car | Toyota Crysta | 6+1 & 7+1 seater | 06 Medium bags |
| Mini Van | Force Tempo Traveller | 12 +1 seater | 12 Bag |
Choosing a suitable vehicle is an important decision for any visitor because we are going to spend a long duration on that vehicle and this will have an impact on our travel experience. This question is a challenge for those who are not doing outstation tours so frequently or when foreign national plans for visiting Madhya Pradesh tourist destinations or when you are visiting at odd timings like late night traveling or when safety is your prime concern or when you are in a group of friends or family members or when journey comfort is main criteria for you due to medical reason or age factor. Thus we have added some points to assist you in taking suitable decisions. We have given our expert advice and you take your decision independently.
| Questions | Answers |
| I am solo visitor, which vehicle will be suitable for me ? | |
| We are a couple, please advise a suitable vehicle option for us and why ? | If budget is low, then use Sedan cab option. If you prefer better convenience, choose large car option. If you are tall (around 6Ft.) then we recommend to choose large car for better leg space. |
| We are a small family of 03 or 04 person and looking for a suitable cab option. Which vehicle do you recommend ? | |
| We are group of 04 to 06 person with luggage. Which vehicle option do you recommend | For 04 to 06 person group, we recommend to use large car option. If you are a family of husband + wife + 02 kids then you may consider Sedan otherwise go for large car option. |
| We are a group of 6-10 people. Which vehicle option do you recommend for us ? | |
| We are senior citizens with some health issues. Which vehicle will be suitable on this travel route ? | From a luxury point of view, we recommend using a Toyota Crysta vehicle. In countryside areas, roads are rough thus here it performs very well. If you have problem in getting inside to the large car then better to use a low platform vehicle like any Sedan vehicle. |
| We are with a physically challenged person. Which vehicle do you recommend for us ? | If your group size is 2-6 people then we recommend using a large car due to its spacious sitting arrangement. For a physically challenged person, getting inside and outside the car will be a challenge thus here our driver will be instructed to assist the co-visitors, whenever they need any help. |
| We are doubtful about our luggage, if it can be accommodated in a Sedan car or not. What to do in such case ? | In Sedan category, most commonly used vehicle is Swift Dzire car. It is commonly available in all the cities and towns of India. You just check its boot space (luggage area), if it can accommodate your luggage or not. If doubtful, then please use a large car option. We will provide you luggage space as per chosen car but don’t guarantee that all your luggage will be adjusted in it or not. It is the duty of guest to carry luggage as per chosen vehicle. Changing the vehicle after arrival will waste your precious time and also attract additional charges for the vehicle rejected by guest. Sometimes, if a vehicle came from a long distance for pickup or you are in peak season time, then it will not be possible to change the vehicle instantly. Better option is that in case of any doubt, just book the larger vehicle option or carry reduced luggage. We will not be held responsible if your luggage is more and not able to adjust it in the car's available space. |
After going through above given information about travel route, vehicle options, guests will have further queries about travel service, vehicle condition, about driver and other possible assistance for a given tour plan. These questions usually play an important role in choosing any particular service provider, when available options are many on the route of abc to xyz . Here we have explained points on our positive service features, credibility, our service profile, long experience etc., just go through below give table with such questions and answers.
| Questions | Answers |
| Are you a local service provider or operating from outside Madhya Pradesh ? | We are local, our team is local. We are native of Madhya Pradesh and works from Jabalpur city. If you want to remove mediators and use the service of local people, who actually works on ground then please give us an opportunity and make use of our local expertise. |
| We have limited travel budget thus expect lowest market price from your side. How can you help us ? | We work in a team which put his collective effort to make your trip enjoyable, as per our planning. While asking for a quotation, must share your date wise tour plan with us. This will help us to prepare an accurate and best possible quotation for you and also check if there is any possibility for cost cutting at some point or not. If we are unable to reduce the pricing then we try to add possible additional benefits to the guest to increase the utility of our service like addition of new sightseeing options at the same price or by changing cab booking pattern, suggesting where guests may use train journey option to save time and money, where to avoid train transfer to save time, change arrival or departure point to save time & money etc. Sometimes if we are unable to reduce taxi service charge, we offer hotel booking discounts to ensure more saving benefits to our guests. This is possible for us because we are a complete travel agent thus get better hotel rates, have long experience and working with premium travel companies, hotels as their vendor. |
| Do you ensure cab on time ? | Yes we ensure. Customer time is more important than us thus we try to work with rules to report 30 minutes before reporting time provided by guests. Our office team tracks our vehicles reporting and ensures that the cab should reach before guest time, as per our plans. For this, we monitor the vehicle movement and check the running status. Even for mid-night or early morning pickups, our team remains alert and checks the vehicle timely reporting. In order to ensure you sound sleep, many people will be waking up in our office to ensure timely service. Here we request our guest, not to call the vehicle too early to keep the driver waiting without any reason. In case of any delay in flight or train, please update us. |
| Do you ensure a neat and clean cab ? | Yes, we can assure you of a neat and clean cab. We accept booking in advance thus our drivers get proper time to clean and prepare the cab. |
| How will be the condition of vehicle ? | We always try to use good conditioned vehicles which are performing well on the road and have no malfunction symptoms. We also ensure that all seat belts, air-conditioning are working properly. We work with reliable partners only. |
| How will our driver be? | Driver is the soul of the cab thus he must be polite, soft spoken, experienced and well dressed. We instruct them to talk less and concentrate more on driving duty. Avoid unnecessary mobile phone use during driving. We always try to use local drivers to have local expertise. Drivers have clear instructions to drive with utmost patience, provide journey break updates to guests, avoid congested routes (if possible). |
| Do you provide an English speaking driver? | Here we need to accept the ground reality that highly educated people are not doing driving work thus finding a driver with fluency in English language is very difficult. We have drivers who can speak manageable English with possible grammatical errors. They have good experience in traveling with English speaking people with no difficulty in message exchange. In special conditions, they arrange phone calls with us to understand and explain the message. |
| How do you ensure a fresh driver for duty? We don’t want over exhausted driver. | We believe every guest should raise this point, at the time of booking confirmation. It is a very sensitive point to be addressed properly. We check the last 24 hr schedule of the driver and accordingly assign them duties. During service also, we ensure that our driver will get proper rest on a daily basis and if required, we request guests to make some minor changes in plan to ensure rest to the driver. A fresh driver is in favor of everyone, a guest and service providing company. |
| How will you ensure early morning or late night pickup or transfers ? | Such duties are special duties thus need special precautions. For this we always try to position our cab at the spot, in advance so that our driver will take rest without any stress and vehicle availability is ensured in advance. In the second step, our back-office team wake up early, checks the status of flight / train, provides wake-up call to drivers, provides message updates to guests, and remains available on any call support. All these collective team efforts result in successful duties. Through our experience, we have developed our own standard operating procedures. We never put the whole responsibility on the driver but share the responsibilities and work in a team to ensure better results. |
| When we can expect cab and driver details ? Can you share it early ? | We will share cab and driver details, one day prior to arrival date, at evening hours. We can share it by email, WhatsApp message, SMS service. These details can be shared early also but in order to avoid any changes, almost at all the places, driver details are shared only prior to day of arrival (in evening hours, 17:00 to 19:00 hr). This process is similar to what we see at hotels where rooms are booked in advance but room number is allocated only at the time of check-in. Many times, when details are shared too early and due to any unpredictable reasons, if a vehicle or driver gets changed then we have to revise the details and this changing of details gives a bad impression thus we avoid sharing it early. Here we expect due faith and patience from the guest side. We understand their concerns and will act very responsibly. |
| Do you ensure same driver and same car for complete tour ? | In order to ensure the same driver, same cab advantage, just book a regular cab for the whole tour. If the cab is booked on multiple transfers-only basis then it is highly possible that same driver and same cab advantage will be unavailable because, in such duties, we allocate cab and driver as per their availability for next transfer. |
| Can we expect luggage carrier facility in your cab ? | By default, luggage carriers are not used. If you have any requirement, please let us know in advance, we will resolve your problem. Please carry your luggage as per your booked vehicle. |
We all want a good return on our money invested in our holiday trip. It is a very justified expectation because we only know how much we sweat for earning this money and thus we all wish to make best use of it. Understanding this fact, we always try of offer a genuine pricing to our guests, in first run
| Questions | Answers |
| How do you decide your pricing and make a quotation offer to guests ? | While making a quotation offer to any guests, we kept many points in our mind like travel distance, service timing (day service or night service), road condition, enroute road tax expenditure, our preferred travel route, parking fee, travel duration, market competition, our back-office effort on ensuring best service, follow-ups from driver etc. When we provide a service, it is not that just a driver is working on ground but our back office is also working and monitoring the progress. Efforts on a service is not just what a driver has given from pickup till drop but it continues even after that because then the accounting team works on it and the operation team collects the feedback. Thus it is a collection of many efforts by many heads. Thus while making an offer, we have to consider all these factors and make an offer to our guest. |
| How about your service quotation details? | We provide the best competitive cost in one run. This will save time for guests and us. By saying Yes or No, we can save our time & energy. Guests can compare and make decisions. Our quotations are explanatory so guests may ask questions to explain the calculation and we are ready to explain it. In the open market, rate variations are possible between service providers. Due to dynamic market conditions, our pricing may vary after some time thus we fix a quotation expiry date for guests to make some decision within that period. This period varies as per guest arrival date. If you are not able to take any decision within the lifespan of quotation then no worry, make a fresh request for fresh quotation. Our quotation contains all required information like vehicle option, tour dates, duration, payable amount, inclusions, exclusions, cancellation rule, advance payment, balance payment instructions etc. |
| Do you ensure the lowest price in the market? | No, we don’t compete for the lowest price but compete for good deals for our guests which means reasonable prices for excellent service. We accept the fact that in some cases, our price may be higher than some existing service providers. Reason is that every service provider has their own way to deliver the service, their own assessments on service charges, their own level of customer caring and their own sense of responsibility towards service. Tourist cab service is not a commodity delivery which can be judged only with price. It is indeed an art thus artistic qualities should be taken into account while judging the price. It is just like we find different prices for a cup of tea at different restaurants. Presentation of a simple quotation, service delivery plan, backup support, service delivery experience, guest feedback etc. may be considered as an indication to differentiate a serious and non-serious service provider. We never fight for the lowest price but compete for excellent service at a reasonable price. We not only provide a complete quotation with price information but share additional vital information like inclusions, exclusions, cancellation rule, refund rule, quotation deadline etc. |
What is the appropriate time to do the booking confirmation? It is an important and obvious question that arises in the mind of every customer. Due to many uncertainty factors in our life, it is not easy for any visitor to confirm everything well in advance. At the same time, the seller's strict cancellation policy is another main hurdle in the booking confirmation decision-making process. Nobody wants to put his/her hard-earned money into the risk of cancellation charges, thus customers want to delay the decision. At the same time, from the seller's point of view, advance payment is seen as booking assurance given by the customer. If the cab vendor will block the vehicle without any advance then he will face loss in case of last moment cancellation as he had rejected other booking opportunities for sake of current booking. Thus in such a situation, both visitor and cab provider have to share the risks and take a midway path that will address the risk of both the sides and avoid losses of both the sides. Here we have tried to do the same so that both sides will take some decisions with confidence.
| Questions | Answers |
| Is it mandatory to confirm in advance ? | It is not mandatory but we highly recommend and request for advance bookings. We request to confirm at least 24 hrs in advance so that we can do our preparations and deliver our best service to guests. |
| Why to confirm taxi hire service in advance ? | We have a policy to encourage advance booking and for this we try to offer best possible discounts to our guests, on booking in advance. They can freeze the best quote for themselves by making a small advance payment. This advance payment will remain protected by our guest friendly cancellation policy so no worry for uncertainty factors. All our quotations come for a specific period and get expired after the deadline date. Due to dynamic pricing policy it is possible that prices may increase at the last moment or available cabs get fully booked. Confirmation in advance helps in proper service delivery planning and briefing it to our team. Planned service delivery is more smooth and error free. |
| What if we delay the booking confirmation ? | We respect the right of guests to make decisions as per their convenience. We don’t accept last moment booking requests as in such cases we can’t do justice with provided service. Planning and confirming in advance will reduce your booking tension, they can expect better price, better driver allocation, better plan execution. Unplanned tours leave scope for mistakes, increasing stress which will have adverse effects on overall experience. In peak season, vehicle shortage is a common problem thus we request for advance bookings. In the case of Foreign tourists, it is more important to confirm booking in advance as international payment takes time to get credited and sometimes get stuck or rejected due to technical issues, creating a reason for worry to tourists. |
| Fear of high advance payment and high cancellation charges prevents us from advance booking confirmation. How will you help us to overcome these challenges ? | Just collect our quotation and read terms and conditions. You will find that our advance payment requirement and cancellation conditions are very much justified and keep your payment risk at minimum level to do advance bookings without any worry. |
After knowing about the travel route, travel distance, available cab options, journey break point, payment system, cancellation policy information and feedback sharing mechanism, now you must have experienced the transparency in service and you must be able to proceed further for the booking confirmation process. Here we will study how to confirm the cab transfer on the route of Destination1 to xyz . Below given details will answer your question as how to confirm the taxi hire service ? So here we have answered this question in a comprehensive way. Just go through below given booking confirmation information and follow the instructions to confirm your service and feel free.
| Questions | Answers |
| How to communicate for booking ? | Chat on WhatsApp Number: +91 9202 33 7070. Just drop your query. |
| Quotation are fixed or have scope for negotiation ? | For single transfer duties, we provide a fixed quotation, best and final from our side. If your query is for multiple days, covering multiple destinations and trying to confirm the booking in advance then we may check the scope for discount or ways to reduce price by many ways like with some change in plan. |
| What is the life-span of a quotation ? Is there any quotation expiry date ? | In all our quotations, we provide a specific duration good enough for guests to check all aspects and make a decision. This period varies as per your arrival date. Due to dynamic pricing policy, after the specified duration, we retain the right to revise the quotation as per market conditions. |
| Do you provide tourist cabs in other parts of Central India ? | YES |
| Who can avail your services ? | Our services are open for everyone. We offer service to individual visitors, families, group of friends, corporate offices, travel companies, Indian visitors, foreign tourists etc. |
| Do you operate B2B services for other travel companies, hotels, corporate companies ? | Yes we operate. We work from back-ground for our principal agents within India and other countries. In the B2B segment we keep branding or our principal agent in front and work like their branch office and share updates as per service developments. Our long local expertise will definitely prove very helpful to them in ensuring best service feedback from guests. Our additional services like assistance on arrival / departure / local guides arrangement / route change updates etc. will enhance their guest experience. Large travel giants are already taking advantage of our presence and enhancing their guest experience. |
| Due to increased online cheatings, we feel insecure in making advance payment. How can we trust you and make advance payment for service confirmation ? | We understand your concern and see this with full sympathy. Ensuring security of our hard earned money is our duty thus your doubts-clearance queries are welcome. For your convenience, we have added this point and answered here. Trust is priceless and should be preserved at any cost. We (Indus Excursion) are the authorized travel agent of MPSTDC, listed in the official website. We are also among the members of IATO & TOFT, serving since 2008. You can find our local permanent address on our website. Customer feedback on various forums, websites, social media platforms are genuine and can be referred to gain sufficient confidence. Further we try to take minimum advance payment and never ask to pay full payment in advance unless the guest would like to pay for his/her convenience. Your advance payment is a symbol of your trust. It is our foremost endeavor to preserve that earned trust and live up to your expectations. We leave an emergency window for our guests to exit the deal, in case of emergency, through our customer friendly cancellation policy. |
After going through above given information, about travel route, type of tourist vehicle etc, you would be able to make a conclusive decision for traveling over the route of Jabalpur to Kothi in Madhya Pradesh. Once you are ascertained about using our service then you need to take our best quote, in written format. Here we have shared vital questions and answers on the payment system, cancellation policy and feedback sharing. If still some points are unanswered, please get in touch with us.
| Questions | Answers |
| Booking rescheduling or booking transfer is allowed or not ? | Yes, normally it is allowed at free of cost. But if you are rescheduling in the last 48 hr or making changes in mini-van or bus services when permits are already made then such rescheduling will be chargeable as this will cause direct loss to us. We will handle such cases sympathetically. |
| How to pay for booking confirmation ? | You can pay through GPay, PhonePe, NEFT Transfer, Bank Transfer etc, as per your convenience. In international payment transfers, we advise to use popular payment apps like wise.com etc as they are quick and bank transfers often take 5-10 working days and sometimes payment gets stuck due to some technical reasons. |
| Do you offer, pay on arrival option ? | If you have made partial payment in advance then only we accept balance payment on arrival (very first day). If you are foreign visitor or have any other problem in making advance payment, please do WhatsApp chat with us, we will discuss and find the solution. |
| Do you offer pay at last option ? | It is a special service thus available only for our repeat guests, foreign visitors, and regular travel partners. |
| Will you provide payment acknowledgement receipt against advance payment ? | YES, sure. |
| Do you share cancellation policy ? | Yes, against every booking, we share a cancellation policy with guest, so that they must read it carefully and then make their payment decision. We try to make our cancellation policy very guest friendly, with the intention to ensure least possible loss to our them. Here our motive is not to earn but to cover our loss, necessary for our survival. |
| What is your refund policy ? | Within India, we do refund within a week (most of the time, on the same day) whereas foreign country refunds may take 10-20 days due to involved documentary formalities at the bank. We are very proactive in payment refunds to maintain trust of our guests in our services. |
| How to express your dissatisfaction against any service ? | The moment you feel things are not as per promise or expectation, you can immediately alert us by WhatsApp message or call. This will help us to quickly take possible corrective action and restore your convenience. Don't carry your dissatisfaction without informing us. Your suggestions, complaints are our source of improvement. We will welcome it. |
| How to express your gratitude against good service ? | You can send your message on the above given number. You have the option to give a tip or reward to the driver for good service. It could be 100 to 500 INR. per day as per your satisfaction. You can also review us on trip advisor so that others will have trust on our service and give us chance to serve them. |
| How much tipping will be good for drivers ? | Tipping is not mandatory for any guest. It is at the discretion of our guest. If our driver is so good enough in his services that you feel he should be rewarded by you then you may tip him as per your convenience. Travel distance, driving skill, caring behavior, body language, timing, dressing, communication skill, local knowledge, vehicle cleanliness etc could be the criterias to make a decision. Tipping ranging from 100 INR. to 500 INR. per day or per transfer is a good amount to appreciate good service. |
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